Christmas Terms and Conditions

  1. All provisional bookings must be confirmed within 14 days of booking
  2. A deposit of £10-20 per person is payable as confirmation, for party lunches and dinners, depending on the event you are attending.
  3. A deposit of £30 per person is payable as confirmation for Christmas Day Lunch.
  4. We regret that all deposits are non-refundable & non transferable. Should your party size decrease in numbers, all payments (including deposits) made cannot be offset against other services.
  5. Final payment is due 28 days before the event or 1st December whichever is sooner and once paid no refunds can be considered. The hotel recommends that customers consider obtaining insurance to cover them in the event of cancellation and other unforeseen circumstances.
  6. Food pre-orders for all Christmas party nights and festive lunches must be within the Hotel 28 days before
    the event.
  7. If the Hotel has to cancel or amalgamate events to ensure appropriate numbers, an alternative date will be offered or a full refund given without liability. We reserve the right to change or cancel advertised entertainment due to circumstances beyond our control.
  8. The cost of any additional services like drinks on the night must be paid for prior to departure from the hotel.
  9. All alterations to bookings must be confirmed in writing.
  10. For bookings taken after 1st December 2023, full payment will be required at the time of booking.
  11. New Years Eve Packages require a non refundable deposit of £60 per person.
  12. All special dietary requirements must be advised at least 14 days in advance along with any allergy
    information. The Hotel will try it’s best to accommodate requests but these cannot always be guaranteed
    and no liability is accepted in the event of mistakes or non compliance.
  13. Online booking will require an initial non refundable deposit per person followed by the balance 28
    days prior to the event. Online bookings are subject to a maximum number of guests at each event and
    reservations are provisional until confirmed in writing by the hotel due to multiple sales channels offering
    the same space. Bookings will be confirmed within 96 hours or contact made if insufficient space is available
    and deposits refunded in that instance.
  14. Please note that tables for party nights are generally tables of 8, 10 and 12 guests sharing tables to allow the room to be set to our maximum numbers, and should your numbers be below 8-10 guests, then you will be seated with other guests on a sharing table. Table plans will be finalised on the day of the event and any special requests need advising by email in advance.

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